Within the context of the project, a legal help desk office is established at Rusafa Justice Palace.
The office was offered by the Iraqi Higher Judicial Council. It is located at the entrance of the Justice Palace with an easy access for citizens.
The office shall provide a wide range of legal aid services, such as:
1- Providing legal consultations and advices on client’s legal rights and responsibilities;
2- Giving legal advices on the administrative procedures to be followed in dealing with the legal problem and mechanisms for pursuits;
3- Answering the questions raised by the clients on specific court and claim procedural points;
4- Coaching by hand i.e. providing follow-up work before the court’s clerk office;
5- Helping with case papers and drafting claims;
6-Drafting official legal documents;
7-Providing legal representations, if needed;
8-Providing mobile legal services; such as, police station and detention centers.
A team which is composed of lawyers, legal consultants and social workers will be available at the office to provide legal assistance during the working days and hours of the Rusafa Justice Palace.